Road Service Technician Job at NETC Fleet Services, Sturbridge, MA

  • NETC Fleet Services
  • Sturbridge, MA

Job Description

ROAD SERVICE TECHNICIAN

THEY’RE BROKEN DOWN. YOU’RE THE SOLUTION.

$35–$40/Hour
⚡ Competitive Commission

Earning Potential Up to $140,000/Year
⏱️ Full-Time | Standard 40-Hour Week

On-Call Rotation

Weekend Availability Required

HIRING NOW

TAKE YOUR SKILLS OUT OF THE SHOP.

PUT THEM ON THE ROAD.

A truck goes down.

A trailer has a brake problem.

A motor coach develops an electrical issue.

Heavy equipment won’t start.

The customer needs more than a tow.

THEY NEED A TECHNICIAN.

We’re looking for an experienced Diesel Road Service Technician who can bring the diagnosis, tools, and repair directly to the customer.

You’ll work on:

Heavy-Duty Trucks

⚙️ Trailers

Motor Coaches

️ Heavy Equipment

Gas & Diesel-Powered Commercial Vehicles

From emergency roadside repairs to advanced diagnostics and major mechanical work, you’ll be the technician customers count on when their equipment stops moving.

If you can diagnose it in the field and fix it right, we want to talk.

SKILL PAYS HERE.

$35–$40/HOUR

PLUS COMPETITIVE COMMISSION

EARNING POTENTIAL UP TO $140,000/YEAR

Road service takes a different level of independence, versatility, and problem-solving.

We believe that should come with the opportunity to earn accordingly.

Your base hourly rate gives you a strong foundation.

Your commission creates additional earning opportunity.

And technicians who bring the skill, productivity, and drive have the potential to build serious annual earnings.

KNOW MORE → SOLVE MORE → PRODUCE MORE → EARN MORE

YOUR SERVICE TRUCK.

YOUR MOBILE SHOP.

No lift.

No parts room down the hall.

No perfectly controlled environment.

Road service means bringing the shop to the problem.

You’ll arrive on scene, assess the situation, run diagnostics, determine what failed, source what you need, make the repair when possible, and get the customer moving again.

That takes more than knowing how to turn a wrench.

It takes confidence, judgment, resourcefulness, and the ability to think on your feet.

WHAT YOU’LL DO

DIAGNOSE IT. REPAIR IT. GET THEM ROLLING.

Perform emergency roadside assistance, diagnostics, service, and repairs

Diagnose and repair diesel-powered trucks, trailers, motor coaches, and equipment

Perform brake repairs and service

Troubleshoot and repair electrical systems

Remove and install tires and related components

Perform engine and powertrain repairs

Handle advanced diagnostic and troubleshooting work

Diagnose and repair A/C systems

Diagnose and service emissions systems

Source necessary parts when they aren’t immediately available in inventory

Test-drive trucks, trailers, and equipment as needed to verify repairs

Follow all applicable safety procedures while working roadside

Process customer payments when required

Handle customer concerns calmly, professionally, and efficiently

Maintain constant communication with Dispatch, Parts Counter Specialists, and Management

Submit documentation, receipts, invoices, and service paperwork promptly

Keep your assigned service truck clean, organized, stocked, and professional

Wash and maintain your truck during available downtime

Report service-truck or equipment problems to management immediately

Follow proper accident and incident procedures

Maintain a clean and safe mobile workspace

Assist with additional road-service needs as assigned

THE CODE TELLS YOU WHERE TO START.

A REAL TECH FIGURES OUT WHY.

Road service isn’t the place for guessing.

The customer may tell you:

“It just shut off.”

That’s where your job starts.

You inspect.

You test.

You scan.

You troubleshoot.

You eliminate possibilities.

Then you find the actual problem.

We need technicians who understand that a diagnostic trouble code isn’t always the answer.

IT’S A CLUE.

Strong Road Service Technicians know how to combine:

Diagnostic Software

⚡ Electrical Testing

⚙️ Mechanical Knowledge

Hands-On Experience

Critical Thinking

…to get from “It’s broken” to “It’s fixed.”

️ WHAT YOU NEED TO BRING

THE FOUNDATION:

✓ Valid driver’s license

✓ Current DOT Medical Card

✓ High school diploma or GED

✓ Diesel engine repair training, certification, and/or applicable experience

✓ Advanced knowledge of gas and diesel engines

✓ Strong understanding of vehicle mechanical systems

✓ Strong understanding of electrical systems

✓ Proficiency with diesel diagnostic software

✓ Comfortable using mechanical and electrical power tools

✓ Excellent troubleshooting and problem-solving ability

✓ Strong attention to detail

✓ Basic computer and electronics knowledge

✓ Strong interpersonal and communication skills

✓ Ability to work independently in the field

✓ Ability to communicate effectively with Dispatch, Parts, Management, and customers

⭐ WE ESPECIALLY WANT TO TALK IF YOU CAN...

⚡ Chase Electrical Problems

Run Advanced Diagnostics

Handle Brake Repairs

⚙️ Diagnose Engine & Powertrain Issues

❄️ Troubleshoot A/C Systems

Work Through Emissions Problems

Work Confidently on Heavy-Duty Equipment

Solve Problems Without Someone Standing Over Your Shoulder

Keep Dispatch Updated

Handle Customers Professionally

If that sounds like your normal workday...

YOU MIGHT BE EXACTLY WHO WE NEED.

YOU WORK INDEPENDENTLY.

BUT YOU DON’T WORK ALONE.

Road Service Technicians spend plenty of time working independently in the field.

But great road service requires constant teamwork behind the scenes.

DISPATCH

Where are you?

What did you find?

How long will the repair take?

PARTS

What failed?

What do you need?

Where can we get it?

MANAGEMENT

Is there a safety issue?

Is the service truck ready?

Does something need immediate attention?

CUSTOMER

What happened?

Can it be repaired?

What happens next?

The best technicians don’t disappear once they leave the shop.

THEY COMMUNICATE.

ROADSIDE IS DIFFERENT.

In a shop, you control the environment.

On the road?

THE ENVIRONMENT CONTROLS YOU.

Heat.

Cold.

Rain.

Darkness.

Traffic.

Tight spaces.

Impatient customers.

Unexpected problems.

And equipment that usually chooses the worst possible time to break down.

You still need to stay calm.

Work safely.

Diagnose accurately.

Communicate clearly.

And make the repair.

That’s why not every diesel technician is a Road Service Technician.

⏰ THE SCHEDULE

FULL-TIME

STANDARD 40-HOUR WORKWEEK

Commercial trucks don’t only break down Monday through Friday.

This position requires:

Weekend availability

On-call availability

⏰ Schedule flexibility based on road-service demand

If you need every workday to be perfectly predictable, this probably isn’t the right seat.

If you like being the person people call when they need a problem SOLVED...

KEEP READING.

THE FULL PACKAGE

$35–$40/Hour

⚡ Competitive Commission

Earning Potential Up to $140,000/Year

⏱️ Standard 40-Hour Week

Medical, Dental & Vision Plans

️ Life & Disability Plans

➕ AFLAC

401(k)

️ Paid Time Off

Paid Holidays

Hands-On Mobile Diesel Work

Challenging Diagnostics & Repairs

Opportunity to Grow Your Skills & Career

THE TRUCK IS DOWN.

THE CUSTOMER IS WAITING.

You pull up.

Open the service truck.

Grab your tools.

Run the diagnostics.

Find the failure.

Make the repair.

Check your work.

Get them moving.

THEN YOU’RE ON TO THE NEXT ONE.

That’s Road Service.

It takes technical ability.

It takes independence.

It takes communication.

It takes work ethic.

And it takes someone who actually enjoys solving problems when the pressure is on.

KNOW DIESEL?

KNOW DIAGNOSTICS?

READY TO TAKE YOUR SKILLS ON THE ROAD?

THEN WE WANT TO TALK.

APPLY TODAY.

FIND THE PROBLEM. MAKE THE REPAIR. GET THEM MOVING.

Position: Diesel Road Service Technician
Job Type: Full-Time
Base Pay: $35–$40/hour
Additional Compensation: Competitive commission
Earning Potential: Up to $140,000/year
Schedule: Standard 40-hour week
Availability: Weekends and on-call required
Work Location: In person

Actual total earnings will vary based on hours worked, individual production, commission earnings, and other applicable compensation factors.

EQUAL OPPORTUNITY EMPLOYER

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.

Job Tags

Hourly pay, Full time, Immediate start, Monday to Friday, Weekend work

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