Job Description

Medical Receptionist - Part-Time 

Munger Physical Therapy | Fort Gratiot, Michigan

20 Plus Hours Per Week 

Be the First Smile Our Patients See 

At Munger Physical Therapy, we believe every patient deserves an exceptional experience from the moment they walk through our doors. That's why we're looking for a friendly, organized, and dependable Medical Receptionist who genuinely enjoys helping people and creating a welcoming environment.

As the first point of contact for our patients, you'll play a vital role in making every visit smooth, personal, and positive. If you enjoy building relationships, staying organized, and being part of a team that truly cares about serving the community and changing lives through physical therapy, we'd love to meet you.

Why Join Munger Physical Therapy?

Since opening in 2008, Munger Physical Therapy has remained a family-owned private practice with one clear mission: to serve the community and change lives through physical therapy.

We believe exceptional patient care begins long before treatment starts. Every phone call, warm greeting, and personal interaction helps shape a patient's experience.

As part of our front office team, you'll play an important role in bringing that mission to life by helping patients feel welcomed, valued, and cared for from their very first interaction with us.

What You’ll Do

• Welcome patients with warmth, professionalism, and a friendly smile.
• Answer incoming phone calls and provide exceptional customer service.
• Schedule appointments in alignment with each therapist's Plan of Care.
• Verify insurance benefits and coordinate prior authorizations.
• Collect patient information and assist with patient registration.
• Maintain an organized, welcoming, and efficient front office.
• Communicate effectively with therapists and teammates to support daily clinic operations.
• Step in where needed to help ensure the clinic runs smoothly.

We’re Looking for Someone Who

• Genuinely enjoys helping people and building relationships.
• Creates a welcoming, positive experience for every patient.
• Stays organized and composed in a fast-paced environment.
• Communicates with kindness, clarity, and professionalism.
• Takes initiative and looks for ways to support the team.
• Pays close attention to detail.
• Brings a positive, team-oriented attitude to work.
• Is dependable, adaptable, and willing to help wherever needed.

Qualifications 

Required

• High school diploma or GED.
• Strong customer service and communication skills.
• Good organizational and computer skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.

Preferred

• Previous medical reception or healthcare experience.
• Experience with appointment scheduling or insurance verification.
• Familiarity with electronic medical records (EMR) systems.

Benefits

• Competitive hourly pay.
• 401(k) retirement plan.
• Continuing education opportunities.
• Supportive, team-oriented work environment.
• Family-owned practice with a community-focused mission.

Ready to Join Our Team? 

If you're looking for more than just a receptionist position and want to be part of a team that genuinely cares about its patients and community, we'd love to hear from you.

Apply today and help us create exceptional experiences for every patient, every day.

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